Shipping Policy
Shipping Policy
General Shipping Information:
- Timeliness: We aim to dispatch orders the same day for all purchases made before the cut-off time on weekdays.
- Stock Availability: All products listed on our website are in stock. For any queries, please utilize our live chat for immediate assistance.
- Courier Agencies: We only partner with reputable courier services to ensure prompt and secure delivery of your order.
Inspecting Deliveries:
- Upon delivery, if you observe that the product is damaged or if the packaging is tampered with, kindly refuse to accept the delivery. Immediately contact our Customer Care team at +9322801348 or email us at info@robocoz.in, mentioning your order reference number. We are committed to replacing your order promptly.
Shipping Partners:
- Preferred Couriers: We utilize Bluedart Delhivery, Xpressbees and The Professional Courier based on their performance and minimal delivery time in your area.
- Special Requests: For remote locations or if you’ve encountered issues with our standard shipping partners, we can arrange shipping via EMS Speed Post upon special request.
Shipping Time / Delivery Time:
- We endeavor to dispatch your order within the same day. Approximately 99% of our orders are shipped within 24 hours.
- Our shipping operations run on weekdays (Monday to Saturday), excluding public holidays. Orders placed on Sunday will be dispatched on Monday.
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